Service and Repairs

kev at bench  erika at bench

List of Services

  • Bridal Jewelry Expertise
  • Jewelry Repair
  • Ring Sizing
  • Appraisals
  • Diamond Setting
  • Pearl Stringing
  • Watch Battery Replacement
  • Custom Designing
  • and more!


As much as we might think otherwise, fine jewelry is not maintenance free. Service, repairs and periodic cleaning and inspection by a professional jeweler is necessary to keep your treasures beautiful and durable. We suggest a once-a-year check-up which involves cleaning and prong inspection to make sure the stones are tight, and the prongs haven’t bent or worn to the point of the stones becoming loose. We perform this inspection and cleaning FREE of charge.



Jewelry service repairs take many forms: repairing a bracelet, sizing a ring, rebuilding a worn hinge on a locket, rebuilding the prongs on a diamond ring. We do it all right here in our store. We have reasonable rates, and a fairly fast turn-around time, usually within a week.
We treat your valuables with great care, taking the time to do it right. Your satisfaction is guaranteed.


After years of wear, jewelry can become scratched, dented, discolored, dull, or tarnished. It is a process to get them looking new again. First, we first bead blast the piece, followed by painstakingly sanding and refinishing the detail with special polishing compounds to restore your keepsakes to beautiful, near-new condition.

Gemological Services

Being a gemologist, Kevin has the ability to distinguish natural stones versus synthetic stones. Each gem species have their own combination of physical and optical properties. We have the gemological lab equipment to test the properties of stones, such as light refraction, polarization, specific gravity, fluorescence and spectrum.


Appraisals on more valuable items are necessary for two reasons. You need to know exactly what you have and what it is worth and your insurance company needs to know what you have and what it is worth. Your insurance company will need a copy of the appraisal so in the event of a loss, they will know how much to reimburse you. Almost all insurance companies are now requiring the appraisals to be done by a certified Gemologist.
We also write estate appraisals, helping the executor arrive at a liquidation value to assist in settling estates.
No appointment is necessary on just one or two items and can take anywhere from just 24-48 hours to


Your valuables are safe with us. After almost 40 years in business, we have NEVER lost a customers piece of jewelry due to theft, disaster, or any other reason. We have the latest and best in security systems to make sure your items are secure.

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